Covid 19 information

The situation regarding the Coronavirus “COVID-19” has our full attention and we prioritize the safety of our customers and employees very high. We are monitoring updates and guidance from relevant authorities and health organisations in the countries where we operate very closely.

To ensure the safety of our passengers and crew we are taking precautionary measures to prevent the spread of the Coronavirus onboard Norröna. 

- Information posters focused on hygienic measures to prevent the spread of the virus based on the World Health Organisation guidelines.

- Increased the frequency of preventive cleaning and disinfection of “Hand Contact Point Hotspots” such as door handles, access touch pads and telephones.

- Increased possibilities for hand wash and disinfection placed in public areas to ensure good hand hygiene.

- Staff is instructed to stay at home if they experience any of the Covid-19 symtoms. Or if they within the last 14 days, before symptoms occurred, stayed in areas* that are affected with a widespread transmission of Covid-19.

- If a passenger arrives at the ship and shows symptoms of Coronavirus or have a fever, then they will be refused boarding.

In advance of any journey, we encourage all travellers to follow latest guidance from the national health authorities.

The following links take you to guidance in each of the markets in which Smyril Line operates:

Denmark 

Faroe Islands

* who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/

Spørgeskema til alle rejsende

Spørgeskema til alle rejsende

Alle rejsende med MS Norröna bedes udfylde følgende spørgeskema.

Hent spørgeskema

Kære rejsende 

Indtil 16. april vil MS Norröna ikke medtage passagerer. 

Efter planen sejler MS Norröna efter almindelig sejlplan igen fra 16. april 2020. 

Hvis du skal rejse inden 30. april 2020 og vil ændre din billet, kommer det ikke til at koste dig det normale ændringsgebyr, men en prisforskel kan forekomme. 

Hvis du aflyser din rejse, gælder vores generelle betingelser. Du kan finde vores generelle betingelser her.  

Vi gør opmærksom på, at der er et stor pres på vores salgskontor i øjeblikket, hvorfor længere svartid kan forekomme. Venligst bær over med os.            

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